Service Center Manager

Job SummaryWe are seeking a General Manager with strong technical automotive expertise to lead our auto service center’s daily operations, ensuring quality service, efficient workshop performance, and customer satisfaction.

Key Responsibilities Manage daily workshop operations and staff performance Ensure quality diagnostics, repair, and maintenance standards Handle spare parts inventory and supplier coordination Monitor budgets, costs, and profitability Resolve customer issues and maintain satisfaction Report directly to the Owner on performance and growth

Job Requirements5+ years of experience in automotive workshop/service center management Strong technical background in vehicle diagnostics, repair, and maintenanc Proven experience leading and managing technical teams Solid understanding of budget, cost control, and inventory management Strong problem-solving and decision-making skills Excellent communication and customer service skills Bachelor’s degree in Mechanical/Automotive Engineering or related field (preferred)