Vendor Operations Associate

Manage day-to-day relationships with vendors and suppliers, ensuring SLAs andcontractual terms are consistently met● Support vendor onboarding, due diligence, and documentation processes● Track and evaluate vendor performance through KPIs, scorecards, and periodicbusiness reviews● Coordinate with Procurement, Finance, and Operations to resolve vendor-related issuesand escalations● Maintain the vendor database, contracts, and renewal timelines to ensure accuracy andcompliance● Support cost negotiations and identify opportunities for process and cost efficiencies● Prepare reports and dashboards on vendor performance for management review

Experience● 2-4 years of experience in vendor management, procurement, or supply chain● Experience working cross-functionally with Procurement, Finance, and Operations● Prior experience in e-commerce or retail is a plusQualification● University degree graduate is requiredMindset & Skills● Strong negotiation and vendor relationship management skills● Detail-oriented, with strong organizational and multitasking abilities● Proficient in Excel/Google Sheets, with familiarity in ERP or vendor managementsystems● Excellent written and verbal communication skills● Ability to work independently and manage multiple priorities in a fast-paced environmentWhy This Role Matters● Vendor relationships directly impact product availability, cost efficiency, and customerexperience● This role ensures Mumzworld's vendor ecosystem operates smoothly and reliably,directly supporting the company's growth ambitions