عرفة جروب
Account Management Back Office (Business Support Specialist)
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Job Description
Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards.
Provide historical records by maintaining records on area and customer sales.
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.
Communicate effectively & efficiently with the business development team & discuss actions need to be taken Liaise between customers & customer service team to enhance the quality of service Communicate with customers for new products and promos Receive calls for orders, complaints, bar star appointments and ihoreca registration Ensure proper follow up on customers’ orders on regular basis Handel customers’ complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers
From 2 years of experience min.
Requirements & Qualifications
From 2 years of experience min.
EGjobank Analysis
Quick Role Summary
Opportunity as "Account Management Back Office (Business Support Specialist)" at Horeca Star located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by…
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Application Tips
- Tailor your CV headline to match "Account Management Back Office (Business Support Specialist)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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