STIPS

Account Manager

STIPS
📍 new damietta Full-Time 💼 Senior Level (6-8 yrs) 🕐 1mo ago
👁️ 0 views
📋 0 applicants

Job Description

The Account Manager will be responsible for managing client relationships, understanding business needs, coordinating with internal teams, and ensuring smooth delivery of ERP/Odoo solutions.The role acts as the main point of contact between clients and VTS, ensuring high levels of customer satisfaction while identifying opportunities for account growth and additional services.Location: New DamiettaWork Type: On-siteEmployment Type: Full-timeExperience: 2+ years

Key Responsibilities:Client Relationship Management:

  • Manage and maintain strong relationships with assigned business clients
  • Act as the main point of contact between clients and VTS internal teams
  • Ensure client satisfaction through continuous follow-up and professional communication
  • Handle client requests, updates, concerns, and escalations in a timely mannerAccount Growth & Business Opportunities:
  • Identify upselling and cross-selling opportunities based on client needs
  • Follow up on proposals, quotations, renewals, and additional service requests
  • Support business growth by understanding client goals and suggesting suitable solutionsERP / Odoo Project Coordination:
  • Understand clients’ business workflows, operational challenges, and system requirements
  • Coordinate with implementation, functional, and development teams to ensure smooth project delivery
  • Follow up with clients during and after project implementation
  • Ensure clear communication between clients and internal teams throughout the project lifecycleReporting & Follow-up:
  • Maintain accurate records of client interactions, updates, and account status
  • Track client requests, follow-ups, and business opportunities using CRM or internal tracking tools
  • Prepare regular updates on account progress, client feedback, and pending actions
  • 2+ years of experience in Account Management, B2B Sales, Customer Success, or a related role
  • Previous experience in ERP, software solutions, or Odoo is preferred
  • Good understanding of business operations and client needs
  • Strong communication, presentation, negotiation, and follow-up skills
  • Ability to deal with business owners, managers, and decision-makers
  • Organized, customer-focused, and able to manage multiple accounts
  • Good English background
  • Experience with real estate, manufacturing, retail, trading, or similar business sectors is a plus

Requirements & Qualifications

  • 2+ years of experience in Account Management, B2B Sales, Customer Success, or a related role
  • Previous experience in ERP, software solutions, or Odoo is preferred
  • Good understanding of business operations and client needs
  • Strong communication, presentation, negotiation, and follow-up skills
  • Ability to deal with business owners, managers, and decision-makers
  • Organized, customer-focused, and able to manage multiple accounts
  • Good English background
  • Experience with real estate, manufacturing, retail, trading, or similar business sectors is a plus
EGjobank Analysis

Quick Role Summary

Opportunity as "Account Manager" at STIPS located in new damietta on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: The Account Manager will be responsible for managing client relationships, understanding business needs, coordinating with internal teams, and ensuring smooth…

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  1. Tailor your CV headline to match "Account Manager" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for new damietta: explain why this location and work arrangement suit your availability and how you add value to the team.
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