Business Development & Operations Manager – B2B&Retail

Role OverviewWe are seeking a highly multitasking, honest, organized, reliable, and proactive professional to join our team as a Territory Manager.

The ideal candidate must be able to work under pressure, manage multiple priorities, and take full ownership of responsibilities across sales, retail operations, client development, and reporting.This role requires strong leadership, attention to detail, problem-solving skills, and the ability to work in a fast-paced environment while maintaining high standards of performance and integrity.

1.

Market Development & Client AcquisitionIdentify and develop potential clients and key accounts within the assigned territory.

Prospect and approach corporate clients such as banks, financial institutions, and large companies for corporate gifting and partnership opportunities.

Build and maintain strong long-term relationships with clients, partners, landlords, and stakeholders.

Negotiate contracts, commercial agreements, and business partnerships.

Develop and execute territory-specific sales strategies to drive revenue growth and brand expansion.

Conduct market research to identify new business opportunities, including retail expansion and corporate sales channels.

2.

Retail & Store OperationsOversee boutique setup and ensure full compliance with brand standards (layout, merchandising, customer experience, and visual identity).

Manage daily store operations and ensure smooth workflow and efficiency.

Coordinate and closely follow up with contractors, suppliers, and workers during boutique renovation and store setup projects.

Monitor renovation progress to ensure timely execution, quality control, and compliance with deadlines and brand requirements.

Search for suitable boutique locations and office spaces when required, and coordinate with landlords and real estate agents.

Place product orders and ensure continuous stock availability across all boutiques.

3.

Inventory & Stock ControlMaintain accurate and updated inventory records across all locations.

Manage stock movement, transfers, replenishment, and storage procedures.

Conduct regular stock audits and ensure inventory accuracy at all times.

Oversee stock management to prevent shortages, overstocking, and losses.

Monitor inventory performance and ensure accurate reporting of stock levels.

4.

Marketing & Brand PromotionDevelop and implement marketing strategies across digital, social media, in-store, and event channels.

Ensure consistent brand image and messaging across all customer touchpoints.

Plan and execute promotional campaigns and local activations to increase visibility and sales.

Support visual merchandising and in-store branding initiatives.

Manage corporate gifting programs, including end-of-year gifts for banks, VIP clients, and institutional partners.

Strengthen brand presence through strategic partnerships and client engagement activities.

5.

Financial & Sales ManagementMonitor sales performance, revenue, and profitability across the territory.

Prepare weekly and monthly sales, stock, and operational reports for management review.

Analyze performance data and provide insights and recommendations for improvement.

Manage budgets related to operations, marketing, boutique setup, and inventory procurement.

Ensure sales targets and KPIs are achieved while maintaining cost efficiency and strong margins.

Identify performance gaps and implement corrective actions when necessary.

6.

Training & Team CoordinationParticipate in international training programs to align with global brand standards.

Train and supervise store teams on product knowledge, customer service, and operational procedures.

Ensure consistent service quality and operational excellence across all boutiques.

Coordinate communication between stores and management to ensure smooth operations.

Travel for meetings, training sessions, and coordination with headquarters or international partners when required.

7.

Territory & Business ExpansionIdentify opportunities for new boutique openings and business growth.

Search and evaluate potential boutique and office locations within the territory.

Negotiate rental terms and coordinate with landlords and real estate agents.

Support planning and execution of new store openings and renovation projects.

Continuously improve store performance, customer experience, and operational efficiency.

Key Profile RequirementsHighly multitasking, honest, and trustworthy individual.

Ability to work under pressure in a fast-paced environment.

Strong organizational and problem-solving skills.

Excellent communication and negotiation abilities.

Strong sense of responsibility, ownership, and attention to detail.

Ability to manage multiple priorities and meet deadlines.

Experience in retail, sales, or business development is an advantage.

Willingness to travel and work on-site when required.