Mona Ali Pharmacy
Call Center Agent
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0 applicants
Job Description
Will be the relationship between our company and it’s current potential customers.
Manage large amounts of inbound and outbound calls in a timely manner.Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call center database in a comprehensible way.Frequently attend educational seminars to improve knowledge and performance level.Meet personal/team qualitative and quantitative targets.
High Graduate with (0-2) years of experience.Females Only can apply.Excellent communication skills.Good handling and problem-solving skills.Preferable previous experience in call Center.Good command of English language.Good computer skills.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.Good time management and planning skills.
Requirements & Qualifications
High Graduate with (0-2) years of experience.Females Only can apply.Excellent communication skills.Good handling and problem-solving skills.Preferable previous experience in call Center.Good command of English language.Good computer skills.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.Good time management and planning skills.
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Agent" at El Nahar for Medical Solutions located in الدقي on a Full-Time basis, suited for Fresh Graduate candidates, within Medical & Healthcare. Key details from listing: Will be the relationship between our company and it’s current potential customers. Manage large amounts of inbound and outbound calls in a timely manner.Follow…
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- Tailor your CV headline to match "Call Center Agent" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الدقي: explain why this location and work arrangement suit your availability and how you add value to the team.
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- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الدقي or remote if specified
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