عرفة جروب
Call Center Executive
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0 applicants
Job Description
Interact with customers over the phone or through email and whatsapp, addressing their inquiries, concerns, and complaints in a friendly and professional manner.
Provide accurate and timely information to customers regarding products and services.
Resolve customer issues effectively, ensuring customer satisfaction and loyalty.
Assign new leads to franchise owners based on inquiries and requests received through the call center.
5.
Maintain accurate records of leads and customer interactions in the system.
1-3 years of experience with a proven success record preferably in the same role.
Bachelor's degree in business administration or any relevant field.
Excellent Microsoft Office skills (Excel – Word – PowerPoint)
Strong communication and interpersonal skills.
Ability to multitask, prioritize work effectively, and manage stakeholders' expectations.
Knowledge of real estate industry practices and regulations is a plus.
Ability to work collaboratively in a fast-paced, dynamic environment.
Requirements & Qualifications
1-3 years of experience with a proven success record preferably in the same role.
Bachelor's degree in business administration or any relevant field.
Excellent Microsoft Office skills (Excel – Word – PowerPoint)
Strong communication and interpersonal skills.
Ability to multitask, prioritize work effectively, and manage stakeholders' expectations.
Knowledge of real estate industry practices and regulations is a plus.
Ability to work collaboratively in a fast-paced, dynamic environment.
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Executive" at The Address Investments for Real Estate Consultancy located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: Interact with customers over the phone or through email and whatsapp, addressing their inquiries, concerns, and complaints in a friendly and professional…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Call Center Executive" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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