Call Center Representative – English Account (Foreigners Only)
Job Description
Handle inbound customer calls professionally and efficientlyAssist customers with inquiries, complaints, and service requestsProvide accurate information about products and servicesMaintain a positive and helpful attitude during customer interactionsFollow up on customer issues when needed to ensure resolutionMeet quality and performance KPIs
Non-Egyptian candidates only: Sudan, Jordan, Comoros, Morocco, and GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Oman, BahrainB1 to B2 English levelCurrently based in CairoValid visa/residency in EgyptStrong communication and interpersonal skillsFlexibility to work rotational shifts
Requirements & Qualifications
Non-Egyptian candidates only: Sudan, Jordan, Comoros, Morocco, and GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Oman, BahrainB1 to B2 English levelCurrently based in CairoValid visa/residency in EgyptStrong communication and interpersonal skillsFlexibility to work rotational shifts
Quick Role Summary
Opportunity as "Call Center Representative – English Account (Foreigners Only)" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Handle inbound customer calls professionally and efficientlyAssist customers with inquiries, complaints, and service requestsProvide accurate information about…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Call Center Representative – English Account (Foreigners Only)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking