عرفة جروب
Call Center Trainee
3,500 - 4,000 EGP
0 views
0 applicants
Job Description
Call Center TraineeWorking Conditions:Working Days: Saturday to ThursdayWorking Hours: 12:00 PM – 7:00 PMDay Off: Friday
Job SummaryWe are looking for enthusiastic and customer-oriented Call Center Trainees to join our team.
This role is ideal for fresh graduates or individuals looking to start a career in customer service.
The trainee will handle customer inquiries, provide accurate information, and ensure a positive customer experience while receiving on-the-job training.
Key ResponsibilitiesHandle inbound and outbound customer calls professionally.Respond to customer inquiries and provide accurate information about the company's services.Record customer interactions accurately in the system.Resolve customer complaints or escalate them to the appropriate department when necessary.Follow up with customers as required to ensure satisfaction.Maintain a high level of professionalism and customer service.Adhere to company policies, procedures, and quality standards.Meet daily and monthly performance targets.Participate in training sessions and continuous learning activities.Perform other duties assigned by the Team Leader.
QualificationsFresh graduates are welcome to apply.High school diploma or Bachelor's degree.Previous customer service experience is a plus but not required.Good communication and interpersonal skills.Basic computer skills.Ability to work under pressure.Willingness to learn and develop.Technical SkillsMicrosoft Office (Basic)Basic Computer SkillsData EntrySoft SkillsExcellent Communication SkillsCustomer Service OrientationProblem-Solving SkillsActive ListeningTeamworkTime ManagementPositive Attitude
Requirements & Qualifications
QualificationsFresh graduates are welcome to apply.High school diploma or Bachelor's degree.Previous customer service experience is a plus but not required.Good communication and interpersonal skills.Basic computer skills.Ability to work under pressure.Willingness to learn and develop.Technical SkillsMicrosoft Office (Basic)Basic Computer SkillsData EntrySoft SkillsExcellent Communication SkillsCustomer Service OrientationProblem-Solving SkillsActive ListeningTeamworkTime ManagementPositive Attitude
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Trainee" at iVein Clinic located in mahta alraml on a Internship basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: Call Center TraineeWorking Conditions:Working Days: Saturday to ThursdayWorking Hours: 12:00 PM – 7:00 PMDay Off: Friday Job SummaryWe are looking for…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Call Center Trainee" and feature measurable achievements in the top third of your resume.
- Customize your cover note for mahta alraml: explain why this location and work arrangement suit your availability and how you add value to the team.
- Emphasize coursework, academic projects, adaptability, and proactive eagerness to learn.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in mahta alraml or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
Danone Egypt (Danette Activia Danone)
بيبسيكو مصر
فاتورة
كازيون
كازيون