AM Group
Customer Experience Specialist
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Job Description
We are looking for motivated and customer-focusedCustomer Service / BPO Representativeswho are fluent inFrench (B2+) and English (B2)to join our international team in Sheikh Zayed.
The ideal candidate will have strong communication skills, a professional attitude, and the ability to assist customers efficiently while providing a high-quality customer experience.
Requirements & Qualifications
- French:B2 level or above.
- English:B2 level or above.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to understand customer needs and provide appropriate solutions.
- Good problem-solving and active-listening skills.
- Ability to work effectively in a fast-paced and international environment.
- Ability to handle customer inquiries professionally and efficiently.
- Good computer skills and the ability to learn new systems quickly.
- Flexibility to work according to business requirements and assigned shifts.
- Graduates and fresh graduates are welcome to apply.
- Some students may be considered depending on their availability and the position's requirements.
- Previous customer service or BPO experience is an advantage butmay not be mandatory, depending on the position.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Experience Specialist" at Lime Solutions located in الجيزة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: We are looking for motivated and customer-focusedCustomer Service / BPO Representativeswho are fluent inFrench (B2+) and English (B2)to join our international…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Experience Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الجيزة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الجيزة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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