Customer Service
Job Description
Handle customer inquiriesProvide accurate information about projects and delivery schedules and follow up with customersCoordinate with departments to resolve customer requests and issuesHandle customer complaints professionally and ensure effective and timely resolutionSchedule and follow up on site visits and unit inspections when requiredMaintain a high level of customer satisfaction and service qualityPrepare daily, weekly, and monthly customer service reportsEscalate critical issues to management when needed and follow up on solutionsEnsure compliance with company policies and customer service standardsCollect customer feedback and report improvement suggestions to management
1–3 years in customer service within real estateBachelor’s degreeStrong communication and problem-solving skillsAbility to handle customer complaints professional
Requirements & Qualifications
1–3 years in customer service within real estateBachelor’s degreeStrong communication and problem-solving skillsAbility to handle customer complaints professional
Quick Role Summary
Opportunity as "Customer Service" at Qawafil For Real Estate Investment located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Handle customer inquiriesProvide accurate information about projects and delivery schedules and follow up with customersCoordinate with departments to resolve…
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Application Tips
- Tailor your CV headline to match "Customer Service" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking