Ideal Standard International Egypt
Customer Service Executive
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0 applicants
Job Description
Key Responsibilities:
▪️ Handle export bookings, booking confirmations, and equipment release orders.
▪️ Review Shipping Instructions (SIs) and prepare and issue Bills of Lading (B/Ls).
▪️ Coordinate daily with exporters, freight forwarders, shipping lines, and port terminal operators.
▪️ Monitor vessel schedules, container gate-ins, cut-off deadlines, and VGM submissions.
▪️ Resolve customer inquiries, documentation discrepancies, and operational issues efficiently.
Requirements & Qualifications
- Requirements:
- 1–3 years of hands-on experience in Export Customer Service within ashipping agency (mandatory).
- Solid knowledge of Damietta Port export procedures, customs workflows, and shipping documentation.
- Excellent written and spoken English, with strong maritime business communication skills.
- Bachelor’s degree in Business Administration, Logistics, Supply Chain, Maritime Studies, or a related field.
- Proficiency in MS Office and shipping management systems.
- Strong communication, problem-solving, and organizational skills, with the ability to work under pressure.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Executive" at NEWPORT PROJECT MANAGEMENT located in دمياط on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: Key Responsibilities: ▪️ Handle export bookings, booking confirmations, and equipment release orders. ▪️ Review Shipping Instructions (SIs) and prepare and…
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Application Tips
- Tailor your CV headline to match "Customer Service Executive" and feature measurable achievements in the top third of your resume.
- Customize your cover note for دمياط: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in دمياط or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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