عرفة جروب
Customer Service - Real Estate
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0 applicants
Job Description
Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution Handle all customer’s inquiries received timely and professionally.
Understanding customers' needs and identifying their problems.
Handle all the contract preparation process.
Respond to all inquiries related to the contract; expected . delivery date or any changes/updates to the project phases.
Manage all the after-sales service with the clients.
Prepare all the reports and documentation regarding the clients.
Interact with customers to provide information in response to inquiries, ensure customer satisfaction.To resolve problems by clarifying the customer's complaint . determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client’s account data on the company database to follow up payment status, review contracted unit updates.
Update client’s records on ERP System to acquire any changes in the client information such as: (Contact person – Mobile
- Address – Email).
Previous experience in customer service ( real estate field is preferred). 3 - 5 Years Experience in Real Estate Field .
Strong communication and problem-solving skills.
Good command of English and MS Office.
Ability to work under pressure and handle multiple tasks.Proven customer support experience or experience as a Client Service Representative .
Requirements & Qualifications
Previous experience in customer service ( real estate field is preferred). 3 - 5 Years Experience in Real Estate Field .
Strong communication and problem-solving skills.
Good command of English and MS Office.
Ability to work under pressure and handle multiple tasks.Proven customer support experience or experience as a Client Service Representative .
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service - Real Estate" at Solik Real Estate Investment located in sidi gaber on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the…
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- Tailor your CV headline to match "Customer Service - Real Estate" and feature measurable achievements in the top third of your resume.
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
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- Availability for work in sidi gaber or remote if specified
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