Etisalat Egypt (e&)

Customer Service Specialist / B1 / Fixed shifts

📍 المهندسين Full-Time 💼 Fresh Graduate 🕐 1mo ago
💰 10,500 - 12,500 EGP
👁️ 0 views
📋 0 applicants

Job Description

Position: AdvisorExperience in customer service is requiredMarket: GCCLanguages: English & ArabicChannels: Inbound Calls, Outbound Calls, Chat & EmailsLocation: MohandessinRespond to customer inquiries via phone, chat, or email.Resolve customer complaints and service-related issues.Provide accurate information about products, services, and promotions.Record customer interactions and update system records.Follow company policies and quality standards.

Salary: 12,500 EGP/month10,490.96 EGP Net Basic2,009.04 EGP KPIsMedical InsuranceSocial InsurancePaid TrainingTraining Salary: 10,490.96 EGP/month

RequirementsEnglish Level: B1+ / B2Customer Service ExperienceGraduates OnlyAll Graduation Documents Are RequiredGood Communication SkillsAble to Work Rotational Shifts

Requirements & Qualifications

Salary: 12,500 EGP/month10,490.96 EGP Net Basic2,009.04 EGP KPIsMedical InsuranceSocial InsurancePaid TrainingTraining Salary: 10,490.96 EGP/month

RequirementsEnglish Level: B1+ / B2Customer Service ExperienceGraduates OnlyAll Graduation Documents Are RequiredGood Communication SkillsAble to Work Rotational Shifts

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Specialist / B1 / Fixed shifts" at Etisalat Egypt (e&) located in المهندسين on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Position: AdvisorExperience in customer service is requiredMarket: GCCLanguages: English & ArabicChannels: Inbound Calls, Outbound Calls, Chat &…

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Application Tips

  1. Tailor your CV headline to match "Customer Service Specialist / B1 / Fixed shifts" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المهندسين: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المهندسين or remote if specified
  • Measurable achievement examples prepared for interview talking points
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