Customer Service Specialist / B1 / Fixed shifts

Position: AdvisorExperience in customer service is requiredMarket: GCCLanguages: English & ArabicChannels: Inbound Calls, Outbound Calls, Chat & EmailsLocation: MohandessinRespond to customer inquiries via phone, chat, or email.Resolve customer complaints and service-related issues.Provide accurate information about products, services, and promotions.Record customer interactions and update system records.Follow company policies and quality standards.

Salary: 12,500 EGP/month10,490.96 EGP Net Basic2,009.04 EGP KPIsMedical InsuranceSocial InsurancePaid TrainingTraining Salary: 10,490.96 EGP/month

RequirementsEnglish Level: B1+ / B2Customer Service ExperienceGraduates OnlyAll Graduation Documents Are RequiredGood Communication SkillsAble to Work Rotational Shifts