Customer Support Agent (B2B // B2 English) e&UAE at Etisalat Egypt (e&) — القاهرة

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Job Description

Handle inbound customer calls and provide professional customer service.
Understand customers’ needs and provide accurate information and appropriate solutions.
Resolve customer inquiries and complaints efficiently.
Follow company policies, procedures, and quality standards.
Maintain a high level of customer satisfaction and professionalism.
Document customer interactions and update relevant systems.
Meet assigned KPIs and performance targets.
Net Salary 19,000
Annual salary increase
Social and medical insurance
Free VPN line
Career path
Chance for promoted after 6 months
Opportunity To travel To UAE

Requirements & Qualifications

Grad of any major
Excellent up to Fluent English speakers (B2)
Flexibility with rotational shifts

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Support Agent (B2B // B2 English) e&UAE" at Etisalat Egypt (e&) located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Handle inbound customer calls and provide professional customer service. • Understand customers’ needs and provide accurate information and appropriate…

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