Etisalat Egypt (e&)

Customer Support Agent - Mixed Account Calls & Chat (B1+ English)

Etisalat Egypt (e&)
📍 المهندسين Full-Time 💼 Fresh Graduate 🕐 1mo ago
💰 10,000 - 12,500 EGP
👁️ 0 views
📋 0 applicants

Job Description

We're is hiring B1+ English speakers to be Customer Support Agents For our NEW Launching Account responsible for handling customers through Calls & Chat.Morning Shift Respond to customer inquiries via phone, chat, or email.Resolve customer complaints and service-related issues.Provide accurate information about products, services, and promotions.Record customer interactions and update system records.Follow company policies and quality standards.Job Benefits: Salary 12,500L.E NetSocial and medical insuranceSalary annual increaseChance for promoted after 6 monthsCareer path Location: Mohandesen, (No transportation provided)

Grads (Must)CS experience needed (min 6 months)Very good English speakers (B1+)Good communication skills

Requirements & Qualifications

Grads (Must)CS experience needed (min 6 months)Very good English speakers (B1+)Good communication skills

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Support Agent - Mixed Account Calls & Chat (B1+ English)" at Etisalat Egypt (e&) located in المهندسين on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: We're is hiring B1+ English speakers to be Customer Support Agents For our NEW Launching Account responsible for handling customers through Calls &…

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Application Tips

  1. Tailor your CV headline to match "Customer Support Agent - Mixed Account Calls & Chat (B1+ English)" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المهندسين: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المهندسين or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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