مؤسسة بارتنرز تريد
Customer Support Associate
10,000 - 15,000 EGP
0 views
0 applicants
Job Description
We are looking for a Technical/ Customer Support Specialists to join our team.
Their primary role will be to provide technical support to our customers using WhatsApp system, assisting them in resolving technical issues and ensuring the system's continued efficient operation.Duties and Responsibilities:Receiving technical support requests via WhatsApp, phone, and ticketing systems.Diagnosing technical problems and working to resolve them or escalating them to the development team when necessary.Following up with customers until the problem is fully resolved.Training customers on how to use the system and explaining new features.Setting up accounts and initial configurations for new customers.Testing new updates and ensuring they function correctly.Documenting recurring issues and suggesting solutions to improve the system.Monitoring the system's integration with payment services, printers, WhatsApp, and other related services.
Experience in technical support or customer service.Proficiency in computer and internet use.Ability to analyze problems and find solutions.
Quick solutions.
Excellent communication skills and professional customer service.
Familiarity with POS systems or restaurant management systems is preferred.
Ability to manage multiple orders simultaneously.
Requirements & Qualifications
Experience in technical support or customer service.Proficiency in computer and internet use.Ability to analyze problems and find solutions.
Quick solutions.
Excellent communication skills and professional customer service.
Familiarity with POS systems or restaurant management systems is preferred.
Ability to manage multiple orders simultaneously.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Support Associate" at Landmarks consulting solutions CO located in المعادي on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: We are looking for a Technical/ Customer Support Specialists to join our team. Their primary role will be to provide technical support to our customers using…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Support Associate" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
Spinneys
Spinneys
جورميه ايجبت
ماكس سبيد
