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Egypt Operations Specialist

Pomegranate Travel
📍 london Full-Time 💼 Fresh Graduate 🕐 56m ago
👁️ 0 views
📋 0 applicants

Job Description

  • Tailor-Made Quotations & Itinerary Design: Receive inquiries from international travel advisors, design bespoke, high-end itineraries and prepare competitive, detailed, and accurate quotations/costings.
  • Pipeline Management & Closing: Actively manage and track open quotations, conducting timely, professional follow-ups to overcome client objections, refine proposals, and maximize booking conversion rates.
  • Agent Relationship Management: Cultivate strong, responsive relationships with overseas travel agents and trade partners, serving as their trusted, go-to destination specialist for Egypt.
  • Margin & Commercial Optimization: Balance competitive client pricing with healthy profit margins, leveraging local supplier relationships.
  • Supplier Booking & Negotiation: Secure, negotiate, and confirm local services, including specialist Pomegranate content providers, Nile cruise operators, top tier restaurants etc.
  • End-to-End Delivery: Oversee all on-the-ground logistical arrangements ensuring flawless client experience.
  • Live Trip Monitoring & 24/7 Support: Track live itineraries and client movements, providing proactive on-the-ground support and rapid, resourceful crisis resolution for any unexpected disruptions or delays.
  • Quality Assurance: Enforce rigorous quality control standards across vehicles, guides, accommodation allocations, and VIP protocol prior to and during travel.
  • Documentation & Financial Administration: Prepare operational documents, driver/guide briefings; verify supplier invoices against agreed rates, reconcile trip files, and maintain meticulous booking records.

Requirements & Qualifications

  • Inbound Tourism Experience: Minimum 5+ years in Egyptian inbound luxury tourism, DMC operations, or high-end travel sales/reservations.
  • Experience building bespoke proposals, calculating margins, and successfully converting B2B agent inquiries into confirmed bookings.
  • Strong Local Supplier Network: Established relationships with Egyptian hoteliers, Nile cruise lines, luxury transport providers, official site authorities, and premier guides.
  • Logistical Mastery & Crisis Management: In-depth knowledge of Egyptian travel logistics (domestic flight connections, driving distances, opening hours, Nile Cruises, VIP airport procedures) paired with a calm, proactive approach to troubleshooting.
  • Exceptional Communication Skills: Fluent in written and spoken English and Arabic (additional languages are a plus), with polished, culturally attuned written communication suited for luxury international travel advisors.
  • Commercial & Organizational Acumen: Highly organized, detail focused, commercially minded, comfortable multitasking under tight deadlines, and meticulous with numbers and operational details.
EGjobank Analysis

Quick Role Summary

Opportunity as "Egypt Operations Specialist" at Pomegranate Travel located in london on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Tailor-Made Quotations & Itinerary Design: Receive inquiries from international travel advisors, design bespoke, high-end itineraries and prepare…

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