مؤسسة بارتنرز تريد
English Customer Care Representative (B1+)
10,000 - 12,370 EGP
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0 applicants
Job Description
We are hiring B1+ English speakers to be a customer service representatives responsible for handling customers through inbound calls.
Answer incoming customer calls in a professional and timely mannerHandle customer inquiries related to products, services, billing, and technical supportResolve complaints and provide appropriate solutions within company guidelinesRecord customer interactions and update system data accuratelyEscalate complex issues to higher-level support when necessaryMeet performance targets such as call quality, handling time, and customer satisfactionFollow communication scripts and company policiesMaintain a positive and helpful attitude at all timesJob Benefits: Annual salary increaseSocial and medical insuranceFree VPN lineChance for promoted after 6 months Location: Maadi (No transportation provided)
Excellent in English (B1+)University GradesExperience in Customer-Facing roles is a plus
Requirements & Qualifications
Excellent in English (B1+)University GradesExperience in Customer-Facing roles is a plus
EGjobank Analysis
Quick Role Summary
Opportunity as "English Customer Care Representative (B1+)" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: We are hiring B1+ English speakers to be a customer service representatives responsible for handling customers through inbound calls. Answer incoming customer…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "English Customer Care Representative (B1+)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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