عرفة جروب
English - Customer Service Agent
10,000 - 12,000 EGP
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0 applicants
Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client’s account data on the company website to follow up payment status, review contracted unit updates.
Graduates only.
English B1+ Fresh graduates are welcome to apply Strong phone and verbal communication skills along with active listening Customer orientation and ability to adapt/respond to different types of characters.
Customer focus and adaptability to different situations.
Males & Females.
Max Age 32 Location Maadi (Transportation not provided)
Requirements & Qualifications
Graduates only.
English B1+ Fresh graduates are welcome to apply Strong phone and verbal communication skills along with active listening Customer orientation and ability to adapt/respond to different types of characters.
Customer focus and adaptability to different situations.
Males & Females.
Max Age 32 Location Maadi (Transportation not provided)
EGjobank Analysis
Quick Role Summary
Opportunity as "English - Customer Service Agent" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction Resolve customer’s potential problems by clarifying…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "English - Customer Service Agent" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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