Compu master

ERP Customer Support Specialist

Compu master
📍 المعادي Full-Time 💼 Senior Level (6-8 yrs) 🕐 2mo ago
👁️ 0 views
📋 0 applicants

Job Description

Work as "Accountant Support for our software", and give our customers sufficient support to use our ERP software, efficiently.

Responsibilities include, but are not limited to:Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Guide the customer to the best practice of using our software to fit their business needs and requirements.Answer our customer's questions via our calls and resolve their issues via phone, email or chat.Handling complaints.Hold online meetings with the clients to demonstrate/explain the product technicalities or to solve critical problems.

Bachelor’s Degree in Accounting or equivalent professional experience is a mustVery good in using Excel and Accounting programs is a mustExperience as an Accountant filed Experience In Same FiledCustomer orientation and ability to adapt/respond to different types of charactersExcellent soft skills/handling skills

Requirements & Qualifications

Bachelor’s Degree in Accounting or equivalent professional experience is a mustVery good in using Excel and Accounting programs is a mustExperience as an Accountant filed Experience In Same FiledCustomer orientation and ability to adapt/respond to different types of charactersExcellent soft skills/handling skills

EGjobank Analysis

Quick Role Summary

Opportunity as "ERP Customer Support Specialist" at Compu master located in المعادي on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: Work as "Accountant Support for our software", and give our customers sufficient support to use our ERP software, efficiently. Responsibilities include, but…

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Application Tips

  1. Tailor your CV headline to match "ERP Customer Support Specialist" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المعادي or remote if specified
  • Measurable achievement examples prepared for interview talking points
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