Riyada
Head of Online Sales & Marketing
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Job Description
- Develop and execute the company's online sales strategy to achieve sustainable revenue growth.
- Drive profitable online growth by balancing revenue, marketing investment, operational costs, and gross margin.
- Own monthly, quarterly, and annual online sales targets.
- Build promotional calendars aligned with seasonal campaigns including Ramadan, Eid, Summer, Winter, White Friday, and Back-to-School.
- Increase Average Order Value (AOV), Conversion Rate (CR), and Customer Lifetime Value (CLV).
- Monitor sales performance and recommend commercial actions to maximize revenue.
- Lead all digital marketing activities across Meta, Google, TikTok, Snapchat, and other digital channels.
- Manage performance marketing budgets and optimize Return on Ad Spend (ROAS).
- Monitor and improve Customer Acquisition Cost (CAC).
- Develop customer acquisition, retention, and reactivation strategies.
- Work closely with internal teams and external agencies to maximize campaign performance.
- Develop and manage customer lifecycle marketing strategies.
- Build automated Email, SMS, and WhatsApp customer journeys.
- Improve repeat purchase rates and customer retention.
- Manage loyalty and customer engagement initiatives.
- Utilize customer segmentation to deliver personalized marketing campaigns.
- Own website performance and customer experience.
- Improve website conversion rate through continuous optimization (CRO).
- Monitor customer behavior including:Bounce RateCart AbandonmentCheckout Drop-Off
- Bounce Rate
- Cart Abandonment
- Checkout Drop-Off
- Optimize website navigation, search functionality, product pages, and checkout process.
- Ensure an excellent shopping experience across desktop and mobile platforms.
- Manage online product assortment and digital merchandising.
- Ensure accurate product information, pricing, and imagery.
- Coordinate product launches and promotional campaigns.
- Collaborate with Buying and Merchandising teams to maximize online sales performance.
- Coordinate with Supply Chain, Warehouse, Customer Service, Logistics, and IT teams to ensure efficient order fulfillment.
- Monitor order processing, shipping performance, returns, and customer satisfaction.
- Improve delivery speed while reducing cancellations and operational issues.
- Ensure payment gateways and online systems operate efficiently.
- Monitor and analyze key business metrics including:Online RevenueGross Merchandise Value (GMV)Conversion Rate (CR)Return on Ad Spend (ROAS)Customer Acquisition Cost (CAC)Customer Lifetime Value (CLV)Average Order Value (AOV)Website Traffic
- Online Revenue
- Gross Merchandise Value (GMV)
- Conversion Rate (CR)
- Return on Ad Spend (ROAS)
- Customer Acquisition Cost (CAC)
- Customer Lifetime Value (CLV)
- Average Order Value (AOV)
- Website Traffic
- Prepare regular business reports with actionable insights and recommendations.
Requirements & Qualifications
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.
- 8–12 years of experience in E-Commerce, Digital Growth, or Online Sales.
- Minimum 3 years in a leadership role.
- Experience in Fashion Retail, Apparel, Lifestyle, Beauty, or FMCG is highly preferred.
EGjobank Analysis
Quick Role Summary
Opportunity as "Head of Online Sales & Marketing" at Al Massat Life Sciences Egypt located in الجيزة on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: • Develop and execute the company's online sales strategy to achieve sustainable revenue growth. • Drive profitable online growth by balancing revenue,…
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Application Tips
- Tailor your CV headline to match "Head of Online Sales & Marketing" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الجيزة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الجيزة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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