شركة المنير للتوظيف
IT Help Desk
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0 applicants
Job Description
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.Troubleshoot issues with computer hardware, peripherals, and software, and provide general IT assistance.Troubleshooting Windows server, firewall/antivirus, and VPN.Planning and maintaining LAN/WAN.Troubleshooting IP telephones and IP cameras.Managing backups for the company.Managing domains and hosting.Willing to travel outside of Cairo.
Proven experience as a help desk technician or other customer support roleTech-savvy with working knowledge of office automation products, databases, and remote controlGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issues BSc/BA in IT, Computer Science, or a relevant field
Requirements & Qualifications
Proven experience as a help desk technician or other customer support roleTech-savvy with working knowledge of office automation products, databases, and remote controlGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issues BSc/BA in IT, Computer Science, or a relevant field
EGjobank Analysis
Quick Role Summary
Opportunity as "IT Help Desk" at La Hacienda located in ras sedr on a Full-Time basis, suited for Senior Level candidates, within Engineering. Key details from listing: Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "IT Help Desk" and feature measurable achievements in the top third of your resume.
- Customize your cover note for ras sedr: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in ras sedr or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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