عرفة جروب
Medical Call Center Agent
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0 applicants
Job Description
Handle incoming calls and respond to patient inquiries professionally.Make outbound calls to follow up with leads and promote services (telesales).Book, confirm, and reschedule appointments.Provide accurate information about dermatology services, offers, and treatments.Maintain patient records and update the system regularly.Handle patient complaints and ensure high levels of satisfaction.
Requirements:Previous experience in call center, customer service, or telesales (medical background is a plus)Excellent communication and persuasion skillsGood command of English (Arabic is a must)Strong customer service mindset
Requirements & Qualifications
Requirements:Previous experience in call center, customer service, or telesales (medical background is a plus)Excellent communication and persuasion skillsGood command of English (Arabic is a must)Strong customer service mindset
EGjobank Analysis
Quick Role Summary
Opportunity as "Medical Call Center Agent" at Everlast located in مصر الجديدة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: Handle incoming calls and respond to patient inquiries professionally.Make outbound calls to follow up with leads and promote services (telesales).Book,…
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Application Tips
- Tailor your CV headline to match "Medical Call Center Agent" and feature measurable achievements in the top third of your resume.
- Customize your cover note for مصر الجديدة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in مصر الجديدة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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