Ideal Standard International Egypt
Operations Supervisor (Luxury Travel Sector)
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Job Description
- Main Key Responsibilities:
- B2B relations and client relationship management: Anticipate client needs before they are expressed specially the VIP client
- Operational efficiency, following up management and quality controlling: Monitor Key Performance Indicators (response time, booking accuracy, client satisfaction) per each team members.
- Implement CRM and operational tracking systems and following up regarding the quality standards report.
- Client communication and partner management: Maintain the relationships with our current and old suppliers.
- Build and maintain relationships with new premium suppliers (hotels, chauffeurs, aviation companies, event organizers).
- operational delegation and leadership management: Develop contingency plans:
- Ensure data security and client confidentiality.
- Ensure the reports and performance evaluations are on time reaching to the top management.
- Workplace condition:
- Office WH: 10am:06pm.
- Office WD: Sunday to Thursday.
- very attractive salary + bonus based on performance every quarter.
- Mobile and devices allowance.
- Social and Medical allowance.
Requirements & Qualifications
- Qualifications:Fluent English is a must
- Availability: Willing to be available for the industry (VIPs operate 24/7).
- Experience: more than 4 years in DMC, luxury concierge, high-end hospitality, or VIP travel operations. 2:3 years in supervision role.
- this title is a supervisor title not director.Proficiency inCRM systems (Zoho preferred)
- Proficiency inCRM systems (Zoho preferred)
EGjobank Analysis
Quick Role Summary
Opportunity as "Operations Supervisor (Luxury Travel Sector)" at KTS International located in النزهة الجديدة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Main Key Responsibilities: • B2B relations and client relationship management: Anticipate client needs before they are expressed specially the VIP client •…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Operations Supervisor (Luxury Travel Sector)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for النزهة الجديدة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in النزهة الجديدة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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