Fawry Plus

Retail Area Supervisor

📍 الشرقية Hybrid 💼 Mid Level (3-5 yrs) 🕐 1d ago
👁️ 0 views
📋 0 applicants

Job Description

  • Manage and supervise field sales/operations activities across the assigned area in Sharqia.
  • Lead, coach, and monitor the performance of field representatives and team members.
  • Achieve monthly and quarterly targets related to merchant/agent acquisition, activation, transactions, and revenue.
  • Identify and develop new business opportunities and potential merchants/agents within the territory.
  • Build and maintain strong relationships with merchants, agents, and key local partners.
  • Monitor market activity, competitors, pricing, and customer behavior and provide regular market insights.
  • Ensure proper onboarding, activation, and continuous engagement of merchants/agents.
  • Track team KPIs and prepare regular performance reports for management.
  • Conduct regular field visits to ensure team productivity and operational quality.
  • Ensure compliance with company policies, KYC requirements, operational procedures, and applicable FinTech regulations.
  • Coordinate with Sales, Operations, Customer Support, Risk, and Compliance teams to resolve field issues.
  • Identify operational challenges and implement corrective actions to improve performance and customer experience.
  • Manage the area efficiently and ensure optimal coverage of the assigned territory.

Requirements & Qualifications

  • Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.
  • 2–4 years of experiencein sales, field operations, merchant acquisition, fintech, payments, telecom, FMCG, or a similar industry.
  • Previous experience supervising or leading a field team is preferred.
  • Strong knowledge of theSharqia marketand local business environment.
  • Strong leadership, communication, negotiation, and problem-solving skills.
  • Target-oriented with strong analytical and reporting abilities.
  • Good knowledge of MS Office, especially Excel.
  • Ability to work extensively in the field and manage a geographically distributed team.
  • Valid driving license is a plus.
  • Merchant/Agent acquisition and activation.
  • Transaction volume and value.
  • Monthly target achievement.
  • Team productivity and attendance.
  • Merchant/Agent retention and engagement.
  • Territory coverage and new business growth.
  • Operational and compliance quality.
  • Customer and merchant satisfaction.
EGjobank Analysis

Quick Role Summary

Opportunity as "Retail Area Supervisor" at Fawry Plus located in الشرقية on a Hybrid basis, suited for Mid-Senior Level candidates, within Marketing & Sales. Key details from listing: • Manage and supervise field sales/operations activities across the assigned area in Sharqia. • Lead, coach, and monitor the performance of field…

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Application Tips

  1. Tailor your CV headline to match "Retail Area Supervisor" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for الشرقية: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight collaboration software proficiencies (Slack, Notion, Jira, MS Teams) and commitment to dependable working hours.
  4. Review the qualifications checklist line by line and verify that every requirement is clearly highlighted in your profile.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in الشرقية or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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