عرفة جروب
Sales Operations Specialist
0 views
0 applicants
Job Description
We're looking for a detail-oriented sales operations specialist to support our sales process through accurate order management, strong customer service, and cross-functional coordination.
You'll ensure customer orders, contracts, and shipments are processed correctly and on time while keeping sales, logistics, warehouse, and finance teams aligned.
You will be responsible for:Processing and managing customer sales orders, contracts, and shipment schedules in SAP, ensuring accuracy and compliance with company proceduresHandling customer inquiries on orders, deliveries, product availability, payment status, and related servicesCoordinating with Sales, Logistics, Packing, Warehouse, and Finance teams to ensure smooth order fulfillment and on-time deliveryFollowing up with Accounts Receivable to verify customer deposits and support sales contract creationMonitoring order status and proactively addressing issues that may impact delivery or customer satisfactionManaging customer complaints, special requests, and tax inquiries, ensuring proper escalation and resolutionMaintaining accurate customer, order, sales, and commercial records in SAP and related systemsPreparing periodic commercial and sales performance reports (sales volumes, customer performance, product mix)Analyzing sales and commercial data to identify trends and opportunities for the businessMonitoring key sales and business performance indicatorsSupporting continuous improvement initiatives for operational efficiency
Bachelor's degree in Business Administration, Commerce, Logistics, Supply Chain, or a related field2-3 years of experience in sales operations, customer service, sales administration, or a related roleExperience with ERP systems, SAP preferredProficiency in Microsoft Office, particularly ExcelStrong organizational, coordination, and communication skillsStrong attention to detail and accuracyProblem-solving and analytical skillsAbility to manage multiple priorities in a fast-paced environmentWillingness to work on a shift basis
Requirements & Qualifications
Bachelor's degree in Business Administration, Commerce, Logistics, Supply Chain, or a related field2-3 years of experience in sales operations, customer service, sales administration, or a related roleExperience with ERP systems, SAP preferredProficiency in Microsoft Office, particularly ExcelStrong organizational, coordination, and communication skillsStrong attention to detail and accuracyProblem-solving and analytical skillsAbility to manage multiple priorities in a fast-paced environmentWillingness to work on a shift basis
EGjobank Analysis
Quick Role Summary
Opportunity as "Sales Operations Specialist" at Amreyah Cement located in sheraton on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: We're looking for a detail-oriented sales operations specialist to support our sales process through accurate order management, strong customer service, and…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Sales Operations Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for sheraton: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in sheraton or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
Danone Egypt (Danette Activia Danone)
بيبسيكو مصر
فاتورة
كازيون
كازيون