Sales Representative

Key Sales Duties:

1.

Greet customers at the showroom and identify their needs.

2.

Present porcelain products and provide technical advice.

3.

Prepare price quotes and cost quotations for customers.

4.

Close sales transactions and issue invoices.

5.

Follow up with potential customers and convert them into buyers.Product-Related Duties:

1.

Thorough knowledge of different types and styles of porcelain.

2.

Understanding the uses of each type of porcelain product.

3.

Knowledge of installation and maintenance techniques for products.

4.

Staying up-to-date with new porcelain product offerings.

5.

Assisting customers in selecting suitable products.Customer-Related Duties:

1.

Building strong relationships with existing customers.

2.

Monitoring customer satisfaction after the sale.

3.

Gathering information about customer needs and preferences.

4.

Handling and resolving customer complaints.

5.

Converting customers into loyal clients.Administrative Duties:

1.

Updating the customer database.

2.

Preparing daily sales reports.

3.

Following up on outstanding payments.

4.

Participating in periodic inventory counts.

5.

Adhering to sales policies and procedures.

Required Knowledge:

• Detailed knowledge of porcelain products and their specifications
• Familiarity with the principles of interior design and decoration
• Knowledge of methods for calculating quantities and areas
• Understanding of installation and finishing processes
• Knowledge of competitors' products and pricesRequired Skills:
• Advanced sales and persuasion skills
• Effective communication and listening skills
• Quantity and cost calculation skills
• Customer service skills
• Proficiency in using sales softwareRequired Abilities:
• Ability to achieve monthly sales targets
• Ability to work in a competitive environment
• Ability to deal with different types of clients
• Ability to work for extended periods while standing
• Ability to continuously learn about new products