عرفة جروب
Senior Customer Service Specialist - Real Estate
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Job Description
We are currently hiring a #Customer_Service_Specialist to join our growing team Darna for Real Estate & Construction Job ResponsibilitiesHandle customer inquiries and provide accurate information about units, payments, and contractFollow up with clients on due payments and collectionsManage and track payment schedules and outstanding balancesCoordinate with the sales and finance teams to ensure smooth operationsResolve client issues and complaints efficientlyMaintain accurate records of all client interactions and transactions
What We Offer:Competitive salary Social & Medical InsuranceProfessional work environmentCareer growth opportunitiesLocation: El Shorouk City
Requirements:Minimum 3 years of experience in customer service within the real estate industrStrong communication and negotiation skillsAbility to handle difficult situations and manage client objections professionallyExcellent follow-up and organizational skillsGood command of English (written & spoken)Presentable and detail-oriented
Requirements & Qualifications
Requirements:Minimum 3 years of experience in customer service within the real estate industrStrong communication and negotiation skillsAbility to handle difficult situations and manage client objections professionallyExcellent follow-up and organizational skillsGood command of English (written & spoken)Presentable and detail-oriented
EGjobank Analysis
Quick Role Summary
Opportunity as "Senior Customer Service Specialist - Real Estate" at Darna for real estate & Construction (DRC) located in shorouk city on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: We are currently hiring a #Customer_Service_Specialist to join our growing team Darna for Real Estate & Construction Job ResponsibilitiesHandle customer…
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Application Tips
- Tailor your CV headline to match "Senior Customer Service Specialist - Real Estate" and feature measurable achievements in the top third of your resume.
- Customize your cover note for shorouk city: explain why this location and work arrangement suit your availability and how you add value to the team.
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- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in shorouk city or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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