Integrated Printing Solutions

Technical Support Specialist

📍 الزمالك Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Responsible for understanding business needs of the customer to deliver high quality, technology based business solutions.
  • Provides technical/functional assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
  • Understand, capture and communicate business direction, challenges and requirements.
  • Plan and execute tasks / initiatives.
  • Participate in solution discussion.

Evaluate and propose solution approaches.

  • Hands on technical implementation will be required.
  • IT solution implementation and conduct periodic implementation reviews.
  • Test all solution aspects including, but not limited to acceptance, security, performance, integration.
  • Support work required to successfully pass through all relevant project gates.
  • Deliver business solutions that include technology implementations and/or adaptations.
  • Carry out phone / remote / visit incident support and manage end user expectations.
  • Strong troubleshooting skills; ability to identify patterns and generate ideas
  • Keep abreast of latest trends in technology, industry and corresponding business domain.

Requirements & Qualifications

  • 2 years minimum experience in IT related career
  • Maximum age 27
  • Good knowledge of installing and managing Microsoft Windows Server (2012/2008) and Windows Client (10 / 7).
  • Good knowledge of Active Directory, Windows group policy and domain workflow.
  • Good Knowledge of networking (Switching, Routing, DNS, DHCP, VPN, network protocols). CCNA certified is an advantage.
  • Basic knowledge of handling Virtual Machines and installations (ex.: VMware Workstation or VMware Esxi…etc.)
  • Basic knowledge of Network Firewall is an advantage
  • Good Knowledge of English (Write / Read / Oral) is a must
  • Organizational and planning skills
  • Attention to details
  • Communication skills
  • Continuous improvement and Innovation
  • Analysis and Problem Solving
  • Accountability
  • Flexibility
  • Stress tolerance
EGjobank Analysis

Quick Role Summary

Opportunity as "Technical Support Specialist" at Integrated Printing Solutions located in الزمالك on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Responsible for understanding business needs of the customer to deliver high quality, technology based business solutions. • Provides technical/functional…

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