Admission Officer

Register patients and create accurate medical records.Complete inpatient and outpatient admission procedures.Verify patient identity, demographic information, and required documents.Obtain and verify insurance approvals and eligibility when applicable.Coordinate with physicians, nursing staff, and other departments regarding patient admissions.Explain admission procedures, required forms, and hospital policies to patients and their families.Prepare admission, transfer, and discharge documentation.Collect required signatures on consent and admission forms.Ensure patient information is entered accurately into the Hospital Information System (HIS).Handle patient inquiries professionally and resolve admission-related issues.Maintain confidentiality of patient information in accordance with hospital policies.Prepare daily admission reports and maintain accurate records.Comply with hospital policies, quality standards, and patient safety requirements.Perform other duties assigned by the supervisor.

EducationBachelor's degree in Business Administration, Healthcare Administration, or a related field.Experience3-5 years of experience in hospital admissions, patient services, or customer service.Fresh graduates may be considered depending on hospital policy.Technical SkillsKnowledge of hospital admission procedures.Familiarity with Hospital Information Systems (HIS).Microsoft Office proficiency.Basic understanding of medical insurance processes.Soft SkillsExcellent communication and interpersonal skills.Customer service orientation.Attention to detail and accuracy.Ability to work under pressure.Time management and organisational skills.Problem-solving ability.Teamwork.LanguageGood command of English.Arabic fluency is required.