Business Development Officer

1.

Consultant approvals and specification

• Get our UPS range approved and listed with consulting engineers and design offices.
• Present technical offerings, datasheets and references, and follow approvals through to completion.
• Keep the approval status of each consultant up to date and renew approvals before they lapse.
• Support consultants during design and BOQ preparation so our products are specified.

2.

New clients and projects

• Identify and pursue new accounts in target sectors (e.g. data centers, healthcare, banking, industrial, telecom, government and commercial buildings).
• Track upcoming projects and tenders, and engage contractors and end users early.
• Prepare technical and commercial offers, in coordination with the technical team, and close negotiations.
• Convert quotations into signed orders.

3.

Rebuilding relationships with former clients

• Review the lapsed-client list, find out why each account went quiet, and plan a re-engagement approach for each.
• Offer upgrades, replacements, service contracts and new products to former clients.

4.

Sustaining existing clients

• Be the main commercial contact for assigned accounts: regular visits, calls and follow-ups.
• Coordinate with service and after-sales teams on installations, commissioning, warranty and maintenance.
• Identify repeat-order, expansion and service-contract opportunities, and handle complaints quickly.

5.

Reporting and internal coordination

• Maintain the CRM or sales pipeline: leads, offers, visits, win/loss reasons.
• Submit weekly activity reports and monthly pipeline and forecast reports.
• Provide market and competitor feedback to management.
• Coordinate with procurement, technical, finance and logistics on pricing, lead times and deliveries.
• Follow up on payment collection for assigned accounts.