Call Center Agent
وصف الوظيفة
Handle all incoming/outgoing calls of the call center.Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .)Communicate with other departments all relevant customer inquiries if applicable.Provide proper information to customers with complete and comprehensive understanding of OPPO products and services.
Bachelor Degree &Fresh graduate are welcomed.Excellent English command & able to understand Arabic dialects differentiation.Experience in call center services off shores accounts (preferred).Rotational Shifts.Proficiency in Microsoft Office and a typing speed of over 50 words per minute.
المتطلبات
Bachelor Degree &Fresh graduate are welcomed.Excellent English command & able to understand Arabic dialects differentiation.Experience in call center services off shores accounts (preferred).Rotational Shifts.Proficiency in Microsoft Office and a typing speed of over 50 words per minute.