Call Center Agent

It undertakes customer service and support for remote medical examinations and does the following: Review sick requests detected remotely.

Enter remote statements data.Providing full support to customers, welcoming them and assisting them, responding to all their inquiries in a professional manner, and meeting their requirements and expectations within the framework of work policies and procedures.

The work will be at the company’s headquarters in Maadi.

• Number of working hours: 42 hours per week, in morning and evening shifts.
• Two days off per week.

Experience: 0–2 years in customer service, call center, or administrative support Languages: Arabic and English (basic level)

Technical Skills: Microsoft Excel and general computer proficiency Work Schedule: Rotational shifts (mostly PM)

Location: Maadi-based office, on-site Other: Males preferred, students are not eligible