Corporate Customer Service

Input the data correctly on the excel sheets and SAPReplying and following up her daily emailsTaking the lead’s request in detailsSending the needed & suitable offer in regards to the request of the company after referring and confirming the rates with the corporate relations SPVMaking sure all data of the account is valid and documentedNegotiate the dealArrange meetings between the account and the SPV and accompany the SPV in signing off the contract meetingWriting contracts and sign them off from the SPVReaching out for lost deals to know the current interest levelTry to generate new leadsMaintain long term relationship with the account’s contact personsEnsure the satisfaction level of our service, assist and offer help in case of emergencies or if neededNotify the account by email in case of any changes in contract, maintenance done, replacement needed, penalty applied, performance test, etcOrganize the cars which needs replacement according to the operation SPV report which was sent to the SPVSend damage, traffic notices and maintenance claims to the accountsFollow up the KM counter with the car’s user to know the consumption rate and if any extra fees will be added to the invoice and accordingly notify the accounting depFollow up and confirm the account balance with the accounting each monthFollow up issuing, negotiation, verifying, sending and collection of invoicesNegotiate and verify the invoices and apply discounts if needed after referring to the SPVNotify the accounting of any new contract, payment terms, sales order, change in conditions or change in carsSend contract and sales order copy to the operation and accountingEnsure the punctuality of operation department is sending the driver or representative on time

Bachelor's degree.Fluent in speaking and writing English, preferably speaking other languages.Excellent communication, presentation and problem-solving skills.Strong follow-up and organizational skills.Very good Microsoft Office skills.It is preferable to live near Nasr City.