Executive Office Manager – Chairman & CEO Office

PurposeSupport the Chairman and Group CEO in managing priorities, governance, and communicationacross BIC.

The core purpose of this role is to drive execution — following up on commitments acrossdepartment heads, tracking initiatives to closure, and keeping the executive office running smoothly.

Key ResponsibilitiesExecutive Office Management

• Manage the Chairman's and CEO's calendars
• Coordinate meetings and travel arrangements
• Prepare executive correspondence
• Maintain strict confidentiality at all timesGovernance & Meeting Support
• Prepare agendas and briefing materials
• Attend selected meetings and issue minutes
• Keep a live log of actions and decisions
• Follow up on outstanding items until they are closedExecution Follow-Up (the core of this role)
• Track ongoing initiatives (e.g. digital transformation, call center rollout, Lyve platform, newdevelopment launch, office relocation) against agreed timelines
• Collect status updates from department heads
• Flag delays and issues directly to the CEO and ChairmanReporting
• Prepare regular executive dashboards
• Prepare monthly reports for the Chairman and CEO
• Pull together materials for board presentationsCommunication
• Act as the main point of contact between the Chairman, CEO and department heads
• Coordinate internal announcements
• Make sure open items get closed, not just raisedAdministration
• Document control and executive filing
• Office logistics and executive events

Qualifications

• Bachelor's degree
• At least 15 years supporting Chairman/CEO/VP-level executives
• Real estate or hospitality background is a plus
• Fluent English and Arabic
• Strong Excel, PowerPoint and Word skills
• Excellent judgment, discretion, and follow-through
• Comfortable following up with department heads without being asked twiceNote on ScopeThis is not a traditional Personal Assistant role.

Calendar and travel management is a small part ofthe job — the main value is following up on execution across the Group.

Candidates should beassessed on this ability, not just on administrative skills.