Front Desk Agent (6th Of October / Dokki)

Welcome the new students and fully answer their questions.Run the assigned classes and help the students.Answer phone calls and keep records.Informing students of the course start dates and weekly updates.Address student inquiries about events, course prices, and content.Respond to clients’ complaints in a timely and professional manner.Report the tasks and feedback to his direct manager on a daily basis.Excellent sales skills with clients and persuasion abilities.

Proven experience as a front desk representative, agent or relevant position.Familiarity with office machines (e.g. fax, printer, etc.).Knowledge of office management and basic bookkeeping.Proficient in English (oral and written).Excellent knowledge of MS Office (especially Excel and Word).Strong communication and people skills.Good organizational and multi-tasking abilities.Problem-solving skills.Customer service orientation.