LCL & Air Operations

• Handle end-to-end LCL import and export operations
• Coordinate with overseas agents, shipping lines, and co-loaders
• Follow up on bookings, cargo readiness, and shipment schedules
• Prepare and review shipping documents (BL, invoices, packing list, etc.)
• Manage complete operational documentation process, from file
• creation in the system through to file closing, including accurate data entry, shipment updates, and issuance of invoices.
• Track shipments and provide regular updates to customers
• Ensure compliance with import/export regulations
• Resolve operational issues and delays efficiently
• Liaise with internal departments and external service providers, including trucking and operations teams, to ensure efficient and timely shipment handling.
• Coordinating import and export operations (Air & Sea Freight)

Direct daily communication with freight forwarders and shipping lines, Carriers.

• Working with NAFEZA and ACID systems
• Booking management and shipment follow-up