وظيفة Renewal Contracts Specialist - FRENCH في CANGRO — sydney

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الوصف الوظيفي

Own and achieve renewal revenue and billings targets across the French speaking regions of EMEA through disciplined, structured engagement of the assigned customer book.
Manage the full renewal cycle end to end — from early pre-expiry outreach through commercial negotiation to signed agreement — ensuring no contract reaches expiry unworked.
Drive multi-year billing commitments as a key measure of customer confidence and commercial success, positioning the value case for longer terms rather than defaulting to like-for-like annual renewals.
Proactively engage customers well ahead of contract expiry via phone, email and LinkedIn, working a structured renewal cadence based on expiry date, account value and risk profile.
Conduct value and usage conversations to understand how the customer is deploying the solution, what has changed in their business, and what they need from the next term before positioning commercial options.
Identify renewal risk early — low adoption, unresolved support issues, sponsor change, budget pressure — and coordinate the internal response required to secure the renewal.
Identify cross-sell, upsell and expansion opportunities within the renewal conversation to maximise customer lifetime value, collaborating with Account Management to advance larger opportunities.
Champion adoption of new platform capabilities, features and technologies as part of the renewal and expansion narrative.
Maintain accurate pipeline management, renewal forecast visibility and close-date discipline in Salesforce.
Manage the sales and administrative process attached to renewals and in-term changes, including adds, program changes, cloud migrations and true-ups.
Build and maintain productive relationships with channel partners and resellers where they hold or influence the customer relationship, coordinating renewal activity through the partner where appropriate.

المتطلبات والشروط

EXCELLENT written and verbalBusiness FRENCH & ENGLISHcommunication.
Apple MacBook laptop required (MANDATORY REQUIREMENT).
Essential: 2+ years in a quota-carrying SaaS/software sales role with direct renewals, account management, inside sales or customer expansion responsibility.
Experience working with channel partners or reseller ecosystems.
Demonstrated success meeting or exceeding renewal, retention or quota targets within an existing customer base.
Experience selling and negotiating multi-year subscription or licensing agreements.
Experience using Salesforce for pipeline management, renewal forecasting and account record keeping.
Experience engaging business decision-makers across multiple industries.
Strong organisational, pipeline management and forecasting discipline across a high volume of concurrent contracts.
Ability to work independently and manage a renewal book aligned to FRANCE business hours.

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ملخص سريع قبل التقديم

فرصة عمل كـ«Renewal Contracts Specialist - FRENCH» لدى CANGRO في Sydney بنظام دوام كامل، مناسبة لمستوى حديث التخرج، ضمن مجال تسويق ومبيعات. من أبرز ما ورد في الإعلان: • Own and achieve renewal revenue and billings targets across the French speaking regions of EMEA through disciplined, structured engagement of the assigned…

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