Account Manager
Job Description
1.
Client Relationship ManagementServe as the primary contact for assigned restaurant & café accountsBuild and maintain long-term relationships with clientsHandle client inquiries, issues, and after-sales supportEnsure high levels of customer satisfaction and retention
2.
Sales & Business GrowthIdentify and pursue new business opportunitiesGenerate leads and present tailored SaaS solutions to clientsManage the full sales cycle (prospecting → demo → closing)Drive upselling and cross-selling within existing accounts
3.
Account Operations & CoordinationWork with internal teams (sales, marketing, product, support)Ensure smooth onboarding and service deliveryTrack orders, renewals, feedback, and account performanceSupport implementation of campaigns and promotions for clients
4.
Reporting & AnalysisMonitor account performance and customer satisfactionPrepare reports on:Revenue growthClient engagementOpportunities for expansionConduct market and competitor analysis
5.
Strategic Account DevelopmentDevelop account growth plansNegotiate contracts and pricingSupport marketing initiatives targeting key clientsRepresent the company in meetings, events, and client visits
Bachelor’s degree (Business, Marketing, or related field)3–5 years experience in:Account ManagementSaaS Sales / B2B SalesStrong communication & negotiation skillsExperience using CRM tools and sales softwareAbility to manage multiple accounts and hit targetsExperience working with restaurants, cafés, or hospitality businessesUnderstanding of:POS systemsDigital menus / QR orderingCustomer experience techAbility to explain technical SaaS solutions in simple terms
Requirements & Qualifications
Bachelor’s degree (Business, Marketing, or related field)3–5 years experience in:Account ManagementSaaS Sales / B2B SalesStrong communication & negotiation skillsExperience using CRM tools and sales softwareAbility to manage multiple accounts and hit targetsExperience working with restaurants, cafés, or hospitality businessesUnderstanding of:POS systemsDigital menus / QR orderingCustomer experience techAbility to explain technical SaaS solutions in simple terms
Quick Role Summary
Opportunity as "Account Manager" at Billqode located in sheraton on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: 1. Client Relationship ManagementServe as the primary contact for assigned restaurant & café accountsBuild and maintain long-term relationships with…
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Application Tips
- Tailor your CV headline to match "Account Manager" and feature measurable achievements in the top third of your resume.
- Customize your cover note for sheraton: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in sheraton or remote if specified
- Measurable achievement examples prepared for interview talking points
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