Erada

Application Support Engineer

Erada
📍 المعادي Full-Time 💼 Entry Level (1-2 yrs) 🕐 55m ago
👁️ 0 views
📋 0 applicants

Job Description

  • Monitor, troubleshoot, and resolve backend application issues to ensure minimal downtime.
  • Provide second-line support for backend systems, including databases, APIs, and server-side components.
  • Collaborate with developers to identify root causes of technical problems and implement solutions.
  • Perform application deployments, upgrades, and patch management.
  • Document technical issues, solutions, and maintain a knowledge base for recurring problems.
  • Assist in performance tuning, optimization, and capacity planning for backend systems.
  • Support integration with internal and external systems and ensure data integrity.
  • Participate in testing new backend features, updates, and releases.
  • Ensure compliance with IT policies, security standards, and best practices.

Requirements & Qualifications

  • 1-3 years of experience in backend application support, preferably in finance or banking sector.
  • Strong knowledge of backend technologies, databases (SQL, Oracle, etc.), APIs, and server environments.
  • Experience with troubleshooting backend applications, logs analysis, and performance monitoring tools.
  • Basic scripting or programming skills (Python, Java, or similar) are a plus.
  • Knowledge of financial systems or microfinance platforms is advantageous.
EGjobank Analysis

Quick Role Summary

Opportunity as "Application Support Engineer" at Erada located in المعادي on a Full-Time basis, suited for Junior Level candidates, within Marketing & Sales. Key details from listing: • Monitor, troubleshoot, and resolve backend application issues to ensure minimal downtime. • Provide second-line support for backend systems, including…

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