عرفة جروب
B2B Customer Success & Onboarding - Part Time (Remote)
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Job Description
Role OverviewYou will be responsible for onboarding, supporting users, collecting feedback, and driving productadoption.
Key Responsibilities
- Follow up with incoming leads "No Cold Calls", through (Calls, WhatsApp, Messenger, forms)
- Onboard merchants and help them start using the platform
- Support users and solve issues
- Collect feedback, bugs, and feature requests
- Track and report insights to the team
Requirements
- Experience in SaaS sales or customer success
- Strong communication skills (Arabic + basic English)
- Organized and detail-oriented
- Comfortable using CRM/toolsBonus Skills
- Ecommerce or logistics experience
- Shopify/WooCommerce familiarity
- Experience with Egyptian online sellersWorking HoursFollow up with leads (Calls, WhatsApp, Messenger, forms)Part-time – 4 hours/day, Saturday to Thursday (12:00 PM - 04:00 PM)
Requirements & Qualifications
Requirements
- Experience in SaaS sales or customer success
- Strong communication skills (Arabic + basic English)
- Organized and detail-oriented
- Comfortable using CRM/toolsBonus Skills
- Ecommerce or logistics experience
- Shopify/WooCommerce familiarity
- Experience with Egyptian online sellersWorking HoursFollow up with leads (Calls, WhatsApp, Messenger, forms)Part-time – 4 hours/day, Saturday to Thursday (12:00 PM - 04:00 PM)
EGjobank Analysis
Quick Role Summary
Opportunity as "B2B Customer Success & Onboarding - Part Time (Remote)" at Evolva Hub for Internet Services located in القاهرة on a Part-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: Role OverviewYou will be responsible for onboarding, supporting users, collecting feedback, and driving productadoption. Key Responsibilities • Follow up with…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "B2B Customer Success & Onboarding - Part Time (Remote)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Clarify your weekly schedule availability and showcase past relevant deliverables or client results.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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