عرفة جروب
Customer Service Administrator
0 views
0 applicants
Job Description
Respond to customer inquiries via phone, emailProvide detailed and accurate information about real estate projects (pricing, locations, features, payment plans).Follow up with leads and coordinate with the sales team for conversion.Maintain and update customer data in the CRM system.Handle and resolve customer complaints in a professional and timely manner.Collaborate with sales and marketing teams to enhance customer experience.Follow up with clients after sales or contract signing to ensure satisfaction.Prepare regular reports on customer interactions and common issues.
1–3 years of experience in customer service, preferably in real estate.Strong communication skills (verbal and written).Ability to handle different types of customers professionally.Proficiency in Microsoft Office and CRM systems.Strong problem-solving skills and ability to work under pressure.Good command of English (preferred).
Requirements & Qualifications
1–3 years of experience in customer service, preferably in real estate.Strong communication skills (verbal and written).Ability to handle different types of customers professionally.Proficiency in Microsoft Office and CRM systems.Strong problem-solving skills and ability to work under pressure.Good command of English (preferred).
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Administrator" at Orouba Misr located in الإسكندرية on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: Respond to customer inquiries via phone, emailProvide detailed and accurate information about real estate projects (pricing, locations, features, payment…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Service Administrator" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الإسكندرية: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الإسكندرية or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
Danone Egypt (Danette Activia Danone)
بيبسيكو مصر
فاتورة
كازيون
كازيون