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Customer Service Assistant

Tailor touch
📍 حولي Full-Time 💼 Mid Level (3-5 yrs) 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Deliver unparalleled customer careacross various channels (email, chat, phone), resolving inquiries with a smile and efficiency.
  • Act as a brand ambassador, providing expertcustomer supportand guidance on our fashion products, trends, and services.
  • Engage with customers to identify needs, offering tailored solutions and contributing tosalesgrowth through personalized recommendations.
  • Handle customer feedback and complaints with professionalism, turning challenges into opportunities for positive experiences and customer loyalty.
  • Collaborate seamlessly with internal teams to ensure a smooth and satisfying customer journey from inquiry to resolution.

Requirements & Qualifications

  • Customer Care,Customer Service, andCustomer Supportexpertise, demonstrating a genuine passion for helping others.
  • Proven ability to effectively engage inSales-oriented conversations, identifying customer needs and offering appropriate solutions.
  • ExceptionalCommunication Skills, both written and verbal, with a keen ability to listen actively and convey information clearly.
  • StrongProblem-Solvingcapabilities and a calm, collected demeanor under pressure.
  • A high degree ofEmpathyand patience, ensuring every customer feels heard, understood, and valued.
  • Familiarity with or a quick aptitude to learnCRM Softwareand other digital communication tools.
  • ExcellentTime Managementand organizational skills to handle multiple inquiries efficiently in a remote setting.
  • An enthusiastic interest in theFashion Industryand a desire to learn about our products and brand.
  • Experience:This is anEntry Levelopportunity, welcoming candidates with0-3 yearsof experience in a customer-facing role.

Recent graduates or individuals looking to kickstart their career are highly encouraged to apply!

  • Career Level:We are looking for motivated individuals ready to excel in anEntry Levelcapacity, eager to make a significant impact from day one.
EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Assistant" at Tailor touch located in حولي on a Full-Time basis, suited for Mid-Senior Level candidates, within Marketing & Sales. Key details from listing: • Deliver unparalleled customer careacross various channels (email, chat, phone), resolving inquiries with a smile and efficiency. • Act as a brand ambassador,…

The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.

Application Tips

  1. Tailor your CV headline to match "Customer Service Assistant" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for حولي: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Review the qualifications checklist line by line and verify that every requirement is clearly highlighted in your profile.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in حولي or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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