ChinUp Agency
Customer Service - Real Estate
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0 applicants
Job Description
- Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
- Handle all customer’s inquiries received timely and professionally.
- Understanding customers' needs and identifying their problems.
- Handle all the contract preparation process.
- Respond to all inquiries related to the contract; expected .
- delivery date or any changes/updates to the project phases.
- Manage all the after-sales service with the clients.
- Prepare all the reports and documentation regarding the clients.
- Interact with customers to provide information in response to inquiries, ensure customer satisfaction.To resolve problems by clarifying the customer's complaint .
- determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
- Update client’s account data on the company database to follow up payment status, review contracted unit updates.
- Update client’s records on ERP System to acquire any changes in the client information such as: (Contact person – Mobile
- Address – Email).
Requirements & Qualifications
- Previous experience in customer service ( real estate field is preferred).
- 3 - 5 Years Experience in Real Estate Field .
- Strong communication and problem-solving skills.
- Good command of English and MS Office.
- Ability to work under pressure and handle multiple tasks.
- Proven customer support experience or experience as a Client Service Representative .
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service - Real Estate" at Solik Real Estate Investment located in الإسكندرية on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Service - Real Estate" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الإسكندرية: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الإسكندرية or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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