Hochster Pharmaceutical Industries
Customer Service Specialist
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0 applicants
Job Description
- Respond to customer inquiries via WhatsApp and phone calls in a timely and professional manner.
- Handle customer complaints and work on resolving issues efficiently.
- Provide after-sales technical support to customers.
- Provide technical support after maintenance and follow up on customer satisfaction.
- Act as a link between customers and the maintenance team to ensure clear communication and fast
- Follow up on machine shipping and delivery status and update customers accordingly.
- Record and track customer issues and ensure proper follow-up until closure.
Requirements & Qualifications
- Previous experience in customer service is a must.
- Good communication and problem-solving skills.
- Ability to handle multiple tasks and work under pressure.
- Basic technical understanding (or willingness to learn).
- Fast and accurate typing skills.
- Bachelor’s degree is required.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Specialist" at New Star located in هليوبوليس on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Respond to customer inquiries via WhatsApp and phone calls in a timely and professional manner. • Handle customer complaints and work on resolving issues…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Service Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for هليوبوليس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in هليوبوليس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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