Riyada
Customer Service Specialist - Facility Management
0 views
0 applicants
Job Description
- Responsible for providing excellent customer service.
In addition to ensuring customer satisfaction.
- Responsible for responding to clients’ inquiries promptly and professionally following company’s policies and procedures.
- Explore opportunities to deliver added value to the clients.
- Responsible for preparing and updating the daily report.
- Responsible for handling and following up with customers’ complaints and requests promptly.
- Communicate with the clients regarding any events, and campaigns.
- Perform any other duties as assigned
Requirements & Qualifications
- FM experience is a must
- Fluent in English “written and spoken”.
- 1-3 years of experience in client relations within a relevant industry.
- Knowledge about customer satisfaction and retention.
- Excellent communication and presentation skills.
- Active listening with professional problem-solving skills.
- Be familiar with CRM systems and practices.
- Multitasker and effective time management skills.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Specialist - Facility Management" at Mountain View located in القاهرة on a Hybrid basis, suited for Mid-Senior Level candidates, within Marketing & Sales. Key details from listing: • Responsible for providing excellent customer service. In addition to ensuring customer satisfaction. • Responsible for responding to clients’ inquiries…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Service Specialist - Facility Management" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight collaboration software proficiencies (Slack, Notion, Jira, MS Teams) and commitment to dependable working hours.
- Review the qualifications checklist line by line and verify that every requirement is clearly highlighted in your profile.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
UNITED FOOD INDUSTRY Group
Pearl Boutique
Al Massat Life Sciences Egypt
Alfa Laboratories