ChinUp Agency
Customer Support
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0 applicants
Job Description
- Deal directly with customers either by telephone or by email.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product inquiries.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up new customer accounts.
- Process orders, forms, applications and requests.
- Organize workflow to meet customer time frames.
- Direct requests and unresolved issues to the designated resource.
- Manage customers' accounts.
- Keep records of customer interactions and transactions.
- Record details of inquiries, comments and complaints.
- Record details of actions taken.
- Prepare and distribute customer activity reports.
- Maintain customer databases.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
- Other duties as assigned.
Requirements & Qualifications
- must be resident in 6th of october
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Support" at Cellopack for Packaging Industries located in الجيزة on a Full-Time basis, suited for Junior Level candidates, within Marketing & Sales. Key details from listing: • Deal directly with customers either by telephone or by email. • Respond promptly to customer inquiries. • Handle and resolve customer complaints. • Obtain…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Support" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الجيزة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الجيزة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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