عرفة جروب
E-commerce Specialist
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Job Description
Monitor daily website/mobile application orders and sales performance.Process customer orders accurately through the internal sales system.Follow up with customers to confirm orders, support repeat purchases, and enhance customer experience.Handle customer inquiries, complaints, and pending orders professionally.Coordinate with Supply Chain and Fleet teams to ensure timely order fulfillment.Track stock availability and communicate any shortages affecting orders.Support promotional campaigns and online sales activities.Generate daily/weekly sales reports and order status updates.Suggest ideas to increase online sales and improve customer retention.Maintain and update customer database/CRM records when applicable.
High attention to details and accuracy in order processingProficiency in Excel (Reporting, tracking, basic analysis)Strong communication skillsSales-driven MindsetProblem solving and decision-making abilitiesExperience with CRM or order management systems is an advantageTeam player with proactive attitude
Requirements & Qualifications
High attention to details and accuracy in order processingProficiency in Excel (Reporting, tracking, basic analysis)Strong communication skillsSales-driven MindsetProblem solving and decision-making abilitiesExperience with CRM or order management systems is an advantageTeam player with proactive attitude
EGjobank Analysis
Quick Role Summary
Opportunity as "E-commerce Specialist" at MIDO’s For Distribution located in sheraton on a Full-Time basis, suited for Senior Level candidates, within Marketing & Sales. Key details from listing: Monitor daily website/mobile application orders and sales performance.Process customer orders accurately through the internal sales system.Follow up with…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "E-commerce Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for sheraton: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in sheraton or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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